Legal Notice

Data Processing Addendum for Daryn Lab Inc.

Last updated: October 22, 2025

Introduction

This Data Processing Addendum ("DPA") is incorporated into and forms an integral part of the Terms of Service (the "Agreement") entered into between the Customer ("Controller") and Daryn Lab Inc. ("Processor").

This DPA applies to the extent that Processor processes Personal Data on behalf of the Controller in the course of providing the Services.

1. Definitions

  • "Controller," "Processor," "Data Subject," "Personal Data," "Processing," and "Personal Data Breach" shall have the meanings given to them in the GDPR.
  • "GDPR" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  • "Services" means the services provided by the Processor to the Controller under the Agreement.

2. Roles and Scope of Processing

2.1. Roles of the Parties

The parties acknowledge that for the purposes of this DPA, the Controller is the Controller of Personal Data, and the Processor is the Processor.

2.2. Controller's Instructions

The Processor shall only process Personal Data on behalf of and in accordance with the Controller's documented instructions. The Agreement (including this DPA) constitutes the Controller's complete and final instructions to the Processor for the Processing of Personal Data.

2.3. Details of Data Processing

The subject matter, duration, nature, and purpose of the Processing, as well as the types of Personal Data and categories of Data Subjects, are set forth in Annex 1 to this DPA.

3. Obligations of the Processor

  • Confidentiality: Ensure that its personnel authorized to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
  • Security: Implement and maintain appropriate technical and organizational measures to protect the Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access ("Security Measures"). These measures shall include, as appropriate, encryption of data in transit (SSL/TLS) and at rest (AES-256), access controls, and regular security reviews.
  • Sub-processing: (a) The Controller provides a general authorization for the Processor to engage third-party Sub-processors to process Personal Data, including those listed in Annex 1. (b) The Processor shall maintain an up-to-date list of its Sub-processors and shall inform the Controller of any intended changes concerning the addition or replacement of other Sub-processors, thereby giving the Controller the opportunity to object to such changes. (c) The Processor will enter into a written agreement with each Sub-processor containing data protection obligations no less protective than those in this DPA. The Processor shall remain fully liable to the Controller for the performance of the Sub-processor's obligations.
  • Data Subject Rights: To the extent legally permitted, promptly notify the Controller of any request received from a Data Subject to exercise their rights under the GDPR. The Processor shall provide the Controller with commercially reasonable assistance to enable the Controller to respond to such requests.
  • Personal Data Breach: Notify the Controller without undue delay, and in any event within 72 hours, after becoming aware of a Personal Data Breach affecting the Controller's Personal Data. The Processor shall provide the Controller with sufficient information to allow the Controller to meet any obligations to report the breach to the supervisory authorities.
  • Data Protection Impact Assessments: Provide reasonable assistance to the Controller with any data protection impact assessments and prior consultations with supervisory authorities, as required under the GDPR.

4. Audits and Compliance

Upon the Controller's reasonable request, the Processor shall make available to the Controller all information necessary to demonstrate compliance with the obligations laid down in this DPA and shall allow for and contribute to audits, including inspections, conducted by the Controller or another auditor mandated by the Controller.

5. International Data Transfers

The Processor will not transfer Personal Data outside the European Economic Area (EEA), the United Kingdom, or Switzerland without ensuring that the transfer is in compliance with the GDPR. The Processor shall ensure that such transfers are made on the basis of an adequacy decision or are governed by a valid transfer mechanism, such as the Standard Contractual Clauses (SCCs).

6. Deletion or Return of Data

Upon termination of the Agreement, or upon the Controller's written request, the Processor shall, at the Controller's choice, delete or return all Personal Data to the Controller and delete existing copies unless applicable law requires storage of the Personal Data.

7. General Terms

In the event of any conflict between the provisions of this DPA and the Agreement, the provisions of this DPA shall prevail with regard to the parties' data protection obligations.

Annex 1: Details of Processing

A. Subject Matter of the Processing

The provision of an AI-powered platform by the Processor to the Controller for sales training, assessment, and communication analysis in accordance with the Agreement.

B. Duration of the Processing

For the duration of the subscription term as defined in the Agreement, and until all Personal Data is deleted or returned in accordance with the DPA.

C. Nature and Purpose of the Processing

The Processor will process Personal Data for the purposes of providing the Services, which includes enabling the Controller's users to conduct, record, and analyze simulated and real sales conversations; generating performance reports and analytics; identifying skill gaps; and providing training recommendations.

D. Categories of Data Subjects

  • Employees, agents, and independent contractors of the Controller (e.g., sales managers, sales representatives).
  • Job candidates of the Controller who are assessed using the Service.

E. Categories of Personal Data

  • Contact and Professional Information: Name, surname, email address, phone number, job title, company name.
  • Voice Data: Audio recordings of conversations (which may be considered biometric data under certain data protection laws).
  • Text Data: Text transcriptions of conversations.
  • Performance and Analytics Data: Scores, metrics, and reports generated by the Service.

F. Authorized Sub-processors

Cloud Infrastructure Providers (e.g., AWS, Google Cloud) – Hosting of the Service and data storage – United States

Stripe, Inc. – Payment processing for subscription fees – United States

OpenAI, L.L.C. – AI/LLM processing of conversational data for analysis – United States

ElevenLabs Inc. – Speech synthesis and recognition services – United States