Legal Notice

Privacy Policy for Daryn Lab Inc.

Last updated: October 22, 2025

1. Introduction

Welcome to Daryn LAB AI. Daryn Lab Inc. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://darynlab.ai/ and our AI-powered sales training platform (collectively, the "Service").

This policy applies to information we collect on the Service and in email, text, and other electronic messages between you and the Service. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Service for various purposes to provide and improve our Service to you.

A. Information You Provide to Us

• Account Information: When you register for an account, we collect personal information such as your first name, last name, email address, phone number, company name, and job title.

• Payment Information: To process payments for our Service, we collect payment details which are securely processed directly by our third-party payment processor, Stripe. We do not store or have complete access to your credit card information.

• User Content (Voice and Text Data): The core functionality of our Service involves analyzing simulated and real sales conversations. We collect the audio recordings and text transcriptions of these conversations that you and your authorized users conduct on or upload to the platform ("User Content").

B. Information We Collect Automatically

• Usage Data: As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This may include your IP address, browser type, operating system, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service. For detailed information about the cookies we use, please see our Cookie Policy.

3. How We Use Your Information

We use the information that we collect about you or that you provide to us, including any personal information, for the following purposes:

  • To provide, operate, and maintain our Service.
  • To set up and manage your account and subscriptions.
  • To process your payments and prevent transactional fraud.
  • To notify you about changes to our Service or any products or services we offer.
  • To provide you with customer support and to respond to your inquiries.
  • For research and development to improve our Service. We may use anonymized and aggregated data derived from your User Content to improve and train our AI models and enhance the functionality of our Service. This data is processed in a way that it can no longer be reasonably used to identify any individual user or company.
  • To monitor the usage of our Service and for security purposes, including preventing fraudulent activity.
  • To comply with legal obligations.

4. How and Why We Share Your Information

We do not sell your personal information. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To Service Providers: We may share your information with third-party vendors and service providers (our "Sub-processors") who perform services on our behalf, such as cloud hosting, AI model provisioning, and speech recognition/synthesis. These Sub-processors are contractually bound to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, to protect and defend the rights or property of Daryn Lab Inc., or to protect the personal safety of users of the Service or the public.
  • In Connection with a Business Transfer: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Storage, Security, and Retention

Security

We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. This includes measures like SSL/TLS encryption for data in transit and encryption for data at rest.

Retention

We retain your personal data, including your User Content (audio recordings and transcriptions), for as long as your account is active or as needed to provide you with the Service. Upon the termination or deactivation of your account, we will take steps to delete your information in a timely manner.

6. Your Data Protection Rights

You have certain rights regarding the personal information we hold about you. These may include:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions. You can request the deletion of your account and all associated data directly through the settings in your account profile.
  • To exercise any of these rights, you may contact us at info@darynlab.ai.

7. Children's Privacy

Our Service is intended for business professionals and is not directed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal information, please contact us.

8. International Data Transfers

Daryn Lab Inc. is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Service or providing us with information, you consent to the processing, transfer, and storage of information in and to the U.S., which may have data protection laws that are different from those of your country.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@darynlab.ai

Mailing Address: DARYN LAB INC. 48 WALL STREET SUITE 1100, UNIT 1023 NEW YORK, NY, 10005, USA